Processing Time

• Orders are processed within 2-3 business days (Monday to Friday, excluding holidays).
• You will receive a confirmation email with tracking information once your order is shipped.

Shipping Rates and Delivery Times

• Domestic Shipping (Canada)
• Standard Shipping: Free for orders over $150. Delivery takes 3-7 business days.
• Expedited Shipping: Flat rate of $15. Delivery takes 2-4 business days.
• International Shipping
• United States: Flat rate of $25. Delivery takes 5-10 business days.

Note: Delivery times may vary due to customs processing and unforeseen delays.

Customs, Duties, and Taxes

• International orders may be subject to customs fees, import duties, or taxes. These charges are the customer’s responsibility and vary by country. Please check with your local customs office for more information.

Tracking Information

• All orders come with tracking information. Once your order ships, you will receive an email with the tracking number to follow your package's journey.

Lost or Delayed Shipments

• If your order is lost or delayed beyond the estimated delivery time, please contact our support team at support@reapergear.ca for assistance.

Shipping Restrictions

• We do not ship to PO boxes, APO/FPO addresses, or certain countries with shipping restrictions. Please refer to our checkout page for a full list of shipping locations.

Questions or Concerns?

• If you have any questions about your order or shipping options, feel free to contact us at support@reapergear.ca.